Is XIANRUAN a factory, a trading company or a DMC?
We are all three with one clear role: brand operator and standard-setter. On services we run our own operations centre and fleet while integrating 100+ certified lodges, restaurants, farms and study bases under unified dispatch. On goods we own the mugwort plantation and processing workshop for OEM export. Every delivery is contracted, settled and warranted by XIANRUAN.
What are your minimum group sizes and MOQs?
Services: inbound FIT from 2 pax, wellness day tour from 10, team building from 20, study tours from 20. Goods: specialty gift boxes from 50 (OEM 500), mugwort sets from 100 (OEM 1,000). Below minimum we handle it as a private departure or sample order.
What does the quote include and how long is it valid?
Quotes itemise lodging grade, meal standard, vehicle class, entries, guide language, insurance limits and service fees; personal spending and optional items are excluded. Standard validity is 14 days; for peak season (Apr–May, Sep–Nov) lock pricing 21 days ahead. No increases after signing.
Can you sign English contracts and issue invoices?
Yes. We issue bilingual service agreements and both general and special VAT invoices, with monthly settlement for corporate accounts. The operating entity is Shenzhen Leijun Technology Co., Ltd., settling via corporate bank account — audit-ready for procurement.